See where trust is weakening while there is time to act

TrustXP uses short, anonymous pulses to show how people's confidence in your organization is changing. Follow five drivers of trust, explore recommendations based on your scores and decide what to address next.
No payment details required to get started.
TrustXP dashboard showing overall Trust Score, five-driver breakdown, and trend line
Compounding Trust by Timen Baart
Built on Compounding Trust
Trust shapes whether people share concerns, use their judgment and invest in a future with the organization. Compounding Trust explains the conditions behind that confidence. TrustXP helps you follow how those conditions change.
Explore the framework →

"We thought alignment was fine until TrustXP showed early dips in fairness and transparency. We adjusted quickly. Two months later, retention stabilized."

Sean McCormack, Palenatos · 22 employees
What TrustXP measures

Five drivers that make trust easier to manage

A single score can hide different problems. TrustXP follows five drivers so leaders have a clearer starting point for investigation.

Competence

Do people believe the organization has the capability and judgment to succeed?

Fairness

Do people believe the rules are fair and applied consistently and predictably?

Reciprocity

Do people believe their effort and contribution are noticed and returned?

Identity

Do people see the organization's direction as aligned with their own ambitions?

Transparency

Can people understand and verify the decisions that affect them?

Inside the platform

Use the results to decide what comes next

Your Trust Score and driver breakdown help you see what deserves attention. Trends give context: a score that has been improving calls for a different conversation from the same score in steady decline.

TrustXP dashboard showing Trust Score, five-driver breakdown, and trends over time
Trust Score and driver breakdownFollow five drivers over time and see where attention is needed
TrustXP score-based recommendations suggesting practical areas to address
Score-based recommendationsPractical suggestions linked to your results. You decide which action fits your organization.
📚
Ask the book

Account admins can explore the Compounding Trust framework through conversation. Ask about a difficult situation or how a trust driver applies in practice. Ask the book does not automatically access employee responses or other account data.

See how measurement and guidance work →
How it works

A simple way to get started

1

Add your people

Import a CSV, paste a contact list or enter contacts manually.

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2

Choose your schedule

Send pulses weekly, every two weeks or monthly.

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3

Invite responses

Employees receive a secure link by email and answer two to four short questions.

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4

Review and respond

Follow the driver results, explore recommendations and choose what to address.

Driver scores appear only after the five-response threshold has been met.
See how it works in detail →
Designed to protect honest feedback

Collect what people choose to share. Never monitor how they behave.

TrustXP collects what people choose to share through anonymous pulses. It does not monitor their messages or track their productivity.

5+
Response threshold
Each driver needs at least five responses before its score is shown, helping protect anonymity in smaller groups.
🔒
Anonymous responses
Results are shown across the organization, without department comparisons or manager rankings. Full anonymity architecture.
Trends
Direction over time
Trend analysis gives more weight to recent readings while retaining earlier ones. Follow sustained movement, not week-to-week noise.
Employee feedback is not automatically sent to Ask the book. Admins choose what they enter into a conversation and should avoid personal or identifying details.
Read how anonymity and data handling work →
Pricing

Choose your company size

Every plan includes the available product features. Pricing scales with the number of people in your organization.

Prices exclude applicable taxes.
💡 Start free without payment details. Organizations with up to 10 people can stay on the free plan. Larger organizations can try their first pulse free.
FAQ

Questions before you start

How is this different from measuring engagement?▾
Engagement measurement helps leaders understand people's relationship with their work. TrustXP focuses specifically on the confidence people have in the organization and the five drivers that shape it. Trust is the leading indicator that determines whether engagement is possible. The aim is to give trust regular attention and connect the results to decisions leaders can make.
Can employees be identified from their answers?▾
TrustXP does not label pulse responses with employees' names. Driver scores are withheld until at least five responses have been received, and the product does not offer department comparisons. Employees should avoid identifying details in optional written comments. Our Trust & Security page explains the safeguards and how invitation tracking is kept separate from response reporting.
Does TrustXP read our messages or monitor employees?▾
No. Employees answer the questions sent to them. TrustXP does not monitor workplace conversations or individual productivity.
What can we do with the results?▾
Review the five drivers and how they change over time. Explore the score-based recommendations, choose an action and return to the results. Account admins can also use Ask the book to discuss how the Compounding Trust framework applies to a situation.
Does Ask the book access our employee feedback?▾
No. It does not automatically access employee responses or other account data. It responds to the questions and information an admin chooses to enter. Keep names and identifying details out of those conversations.
Can we try it without paying?▾
Yes. You can create an account and get started without payment details. The free plan covers organizations with up to 10 people; larger organizations can try their first pulse free.
How do we add people?▾
Import a CSV, paste a contact list or enter contacts manually. TrustXP does not support general document or media uploads.
When will we see results?▾
Each driver needs at least five responses before its score is shown. Results therefore depend on participation. Trends become more useful as you collect further readings over time.

Start measuring trust in your organization

Create an account, add your people and send your first pulse. Use the results to decide what deserves attention.

Start free →
No payment details required to get started.

Practical thinking on workplace trust

Articles and product updates on measuring trust and acting on what you learn. Sent when there is something worth sharing.

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